Whitestone Fine Jewelry Reviews

Mark is phenomenal! My ring was painfully tight, he was able to stretch it and have it back on my finger in ONE day (the estimated turn around was 1-2 weeks)! It’s perfect & so is Mark’s work! The staff is always friendly. Trustworthy, honest, helpful, outstanding quality. Always a great experience. Thank you!

This has been my fourth trip there. Each time someone different has helped me and each time the customer service experience was amazing. Their repair work is equally amazing. I am a customer for life.

My father took his (very inexpensive) watch in that is discontinued and almost impossible to find parts for to have it repaired. The staff was VERY friendly and compassionate about his love for this watch, and Kristina went WAY above & beyond to find him an exact replacement watch when he could not be repaired. This was priceless customer service and we will be lifetime customers of this jewelry store. Many Many Thanks!

Wow, Kristina at Whitestone is the most helpful, sincere and joyous person Ever! I lost my wedding ring, and, as sad as I was, I took a pic of what I wanted in to her , and she spent so much time with me to help design EXACTLY what I wanted. I love it. They had it ready for me after we designed it, in just a little over 24 hours. Great store and great sales person. Ask for Kristina, you can’t go wrong. She even saw a new setting come in that was even more beautiful than what we began with and it was the perfect piece! They are all very friendly and helpful. I have been in several times for repair. Thank you again!

I can’t say enough good things. Although I don’t buy really expensive pieces that often, when I do, this is the place I go. Years ago they custom-made my wedding ring, and more recently they added additional bands to it (although George clearly thought I was crazy, haha). For my wedding ring, I brought in the pear diamond and a sketch of what I wanted, and they did the rest, including suggesting what color stones to use on the bands. It turned out beautifully! Another time I need a ring recreated — a gift from a deceased related that had been lost. Using photos, they did a beautiful job remaking it for me. They also donate a piece of jewelry to the fundraiser for the animal shelter I volunteer for each year — which really is just the icing on the cake. GREAT place.

Customer service at Whitestone is incredible. They listen, take time to understand what you are looking for, and provide expert guidance as you decide on your selections. A great experience. I love, love, like my ring and can’t wait to pick up my necklace!

This is the second time I’ve been a patron of Whitestone Fine Jewelry; this particular visit was to upgrade my wife’s bridal set. Upon arrival I was promptly greeted by Peggy Rametta. I explained to her that I was interested in seeing some loose diamonds and she showed me several different sizes in my preferred cut. I found her to be very professional, polite, and overall highly knowledgeable. She was able to anticipate which diamond would look best in my wife’s setting and at no time did I feel pressured to purchase. Within 24 hours my wife had her ring back on her finger with a beautiful one carat princess cut diamond as the center piece and she couldn’t be happier. Thank you Peggy and Whitestone Fine Jewelry!

Always a pleasure each time my husband and I visit this store. We started with my sapphire engagement ring/wedding band years ago that we customized assisted by Vanessa. We always come back to have my ring cleaned and looks sparkly! Then we came back to purchase for sapphire pair of earrings assisted by Miranda. She is very friendly and helped me decide on the pair. Then came again for Valentine gift, a sapphire necklace assisted by Miranda. We just loved this jewelry store. Highly recommend them!

The folks at Whitestone are the greatest. I have been shopping with them for the many years that they have been at the rail yard.They are knowledgeable in their products and are very kind and personable. They are always happy and the discounts are competitive.

My experience at Whitestone Fine Jewelry in Cedar Park was excellent. My wedding ring was stuck on my finger and had been for several years. Mark Greer removed it for me at no charge. He was courteous, professional, skilled and fun to visit with. I’ll for sure return to Whitestone Fine Jewelry for my jewelry needs. I recommend them highly.